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When it comes to air travel in the United States, Southwest Airlines stands out with its unique approach to boarding. Rather than assigning specific seats to passengers, Southwest has implemented an open seating policy that operates through an orderly system. This method relies on Southwest Airlines Boarding Groups, which are designed to make the boarding process faster, simpler, and less stressful for everyone involved. In this guide, we’ll break down how the boarding group system works, how you can improve your boarding position, and tips to make the most of it for a smooth and pleasant flying experience.
Most airlines assign each passenger a specific seat during booking or check-in. This can often result in delays as passengers search for their seats, rearrange luggage in overhead bins, or negotiate seat swaps. Southwest has taken a different path by allowing open seating. This means passengers choose their own seats once they board the aircraft. To maintain order and fairness in this system, the airline introduced boarding groups.
Each Southwest boarding pass contains a group letter (A, B, or C) and a number (1–60). These are assigned based on your check-in time and whether you’ve purchased any upgrades or benefits. The boarding process follows this order:
Boarding begins with A1 and continues numerically through C60. Gate agents call passengers in small batches (e.g., A1–A30), allowing them to line up in order. Once on board, passengers can select any open seat. Those with lower numbers have the first pick of seating options.
Several factors determine where you land in the boarding sequence:
Check-in opens exactly 24 hours before the flight’s departure. Passengers who check in immediately often receive better boarding positions.
For a fee (usually $15–25 one way), passengers can purchase Early Bird Check-In. This automatically checks you in before the 24-hour window, improving your chances of landing in Group A or early B.
At the gate, if available, you can purchase Upgraded Boarding for a guaranteed spot in A1–A15. Prices vary based on demand and flight length.
These are the most expensive fare class on Southwest, and they include guaranteed A1–A15 boarding, a free premium drink, and other perks.
A-List and A-List Preferred members (frequent flyers) receive priority boarding, often in Group A, regardless of check-in time.
Families with children age six or younger are allowed to board between Groups A and B, if they weren’t already assigned to A.
Pre boarding is available for those who need extra time or assistance boarding the aircraft. They board before Group A.
Because seats aren’t assigned, where you sit is entirely up to you—if you board early enough. Here's how to pick wisely:
Southwest’s boarding group system is designed to:
Many passengers find it less stressful than traditional seating assignments, especially when they understand how to navigate the process.
While many appreciate the flexibility, the system may not suit all travelers. Those who prefer a guaranteed seat next to a travel companion might find the open seating model less appealing—especially if boarding late. However, families and savvy travelers who plan ahead usually have a positive experience.
Final Thoughts
Understanding how the boarding process works on Southwest Airlines can make a big difference in your travel experience. With no assigned seating, your position in line becomes the key to comfort and convenience. By knowing how to check in, when to upgrade, and how the boarding groups are structured, you can enjoy a smoother, more enjoyable flight. Whether you're a frequent flyer or new to Southwest, mastering the boarding process helps you travel smarter every time you fly.