One thing is clear: for tacit interactions, selecting and motivating talent are core processes that drive effective outcomes.

Management's job is to foster connectivity, remove barriers, facilitate learning, and provide new tools that help workers collaborate and learn within an environment that demands more and more complex and often decentralized decision making.

Managing for effectiveness in tacit interactions is about fostering change, learning, collaboration, shared values, and innovation.

firms exist to accelerate talent development.

Too many companies have concentrated their IT investment on initiatives to automate processes – removing people wherever possible – rather than exploring how IT might be better used to amplify the talent of the people left. 

Don’t just focus on developing your own talent. Find ways to accelerate talent development in your business partners as well by defining challenging performance targets and then mobilizing your own talent to help these business partners become successful.

[A] new social structure is emerging in which technology puts power in communities, not institutions. Forrester calls this evolution Social Computing.

Ventana reports that companies intend to deliver BI through enterprise services such as corporate portals (44 percent); business processes (35 percent); enterprise security services (33 percent); transactional applications (28 percent); search (24 percent); and composite applications (18 percent).

All these capabilities require the ability to pull information from different and incompatible data silos from across the enterprises, and make the information reusable to existing and new applications. Isn't that what SOA is all about?

I think SOA will boost outsourcing for three reasons:

It may not mean any more or any less outsourcing, but it should mean a higher rate of success."

Todd didn't take a stand on whether SOA will suppress or energize outsourcing, but he did offer up > this perspective > : Since SOA better defines the boundaries of technology, "an appropriately constructed SOA allows an organization to make more appropriate outsourcing decisions." >

I have an article in the spring 2006 issue of Sloan Management Review (SMR) on what I call Enterprise 2.0 --  the emerging use of Web 2.0 technologies like blogs and wikis (both perfect examples of network IT) within the Intranet. 

without the right infrastructure that enables and encourages it

You can’t have easier, more democratic, more free-form collaboration > – along with the communities that form around this – without the right infrastructure that enables and encourages it >.

Specifically, McAfee defines Enterprise 2.0 as "the use of emergent social software platforms within companies, or between companies and their partners or customers. >"

job turnover and firm disappearance have positive effects, in the aggregate.