Level Airlines Cancellation Policy + 1-877-419-4448

Air travel has become an essential part of modern life, connecting people to work, leisure, and family across borders. However, travel plans do not always go as expected. Unforeseen events such as medical emergencies, weather disruptions, or changes in personal schedules often require passengers to cancel or reschedule their flights. That is why understanding the Level Airlines Cancellation Policy is crucial for any traveler considering booking with this low-cost carrier. This guide offers a comprehensive overview of Level Airlines’ cancellation rules, refund procedures, and best practices for minimizing costs when plans change.

About Level Airlines

Level Airlines, founded in 2017, is a European low-cost carrier owned by International Airlines Group (IAG). It primarily operates long-haul flights from Europe to destinations in North and South America, offering affordable tickets with optional add-ons for baggage, meals, and seating. Like most budget airlines, Level Airlines focuses on keeping fares low by charging separately for services. This pricing structure also extends to its cancellation and refund rules, which are less flexible compared to full-service airlines. Understanding these details is essential before making a booking.

The 24-Hour Risk-Free Cancellation Policy

Passengers who book directly through Level Airlines’ website or app may benefit from the 24-hour cancellation window. This policy allows travelers to cancel their booking within 24 hours of purchase without penalty, provided the departure date is at least seven days away. In such cases, the full ticket cost is refunded to the original form of payment. This feature is especially useful for travelers who want to secure low fares immediately but may need time to confirm their schedules.

Cancellations After 24 Hours

Once the 24-hour grace period passes, the rules become stricter. Like many low-cost airlines, Level Airlines tickets are generally non-refundable. This means passengers canceling after the initial window will likely lose the entire ticket value. Instead of refunds, Level may sometimes offer flight credits depending on the fare type and the circumstances of cancellation.

It is important for passengers to carefully review the fare conditions at the time of booking, as flexible or higher-priced ticket options may offer more generous cancellation terms.

Refundable vs. Non-Refundable Tickets

Level Airlines primarily sells non-refundable fares as part of its low-cost business model. These fares keep prices low but limit flexibility for passengers. In contrast, refundable or semi-flexible tickets (if available on certain routes) allow travelers to cancel with fewer restrictions, sometimes offering partial or full refunds.

For passengers unsure about their travel plans, paying a little more for a flexible fare can be worthwhile. It ensures peace of mind and prevents the complete loss of ticket value in case of cancellations.

Steps to Cancel a Level Airlines Flight

Canceling a Level Airlines booking requires following a few straightforward steps:

1. Visit the official Level Airlines website and log in using your booking reference and passenger details.
   
   
2. Access the “Manage My Booking” section to view your reservation.
   
   
3. Select the cancellation option if your fare type allows it.
   
   
4. Review any applicable fees or credit options before confirming the cancellation.
   
   
5. If eligible for a refund or credit, the airline will process it according to the original payment method or provide a voucher for future travel.
   
   

Passengers who booked through third-party travel agencies or online platforms must cancel directly through those providers, as Level Airlines cannot process such requests.

Cancellation Fees and Penalties

Cancellation fees vary based on the fare class and route. Since most standard Level Airlines fares are non-refundable, the cancellation fee often equals the full ticket price, meaning no cash refund is issued. Passengers holding flexible fares or add-on protection plans may have lower fees or receive credits toward future bookings.

To avoid unnecessary penalties, travelers are advised to check cancellation rules carefully during booking and consider travel insurance for added protection.

Airline-Initiated Cancellations

Sometimes, cancellations are not caused by passengers but by the airline itself. Level Airlines may cancel flights due to weather conditions, operational issues, strikes, or government restrictions. In such cases, the airline generally offers affected passengers several options:

Rebooking on the next available Level Airlines flight.

Travel vouchers that can be applied to future bookings.

Full refunds in cases where rebooking is not possible or convenient.

If the cancellation occurs on a flight departing from or arriving in the European Union, passengers may also be entitled to additional compensation under EU Regulation 261/2004, depending on the circumstances.

No-Show Policy

Level Airlines enforces a strict no-show policy. If a passenger fails to board a flight without canceling in advance, the entire ticket value is forfeited. Additionally, if the booking includes multiple segments, all subsequent flights may also be canceled automatically. To avoid this, passengers should always inform the airline as soon as they know they will miss their flight.

Travel Insurance and Protection Plans

Since Level Airlines’ cancellation rules are restrictive, purchasing travel insurance or a cancellation protection add-on is strongly recommended. These policies often cover cancellations due to medical emergencies, natural disasters, or other unexpected events. This safeguard is particularly beneficial for passengers traveling on non-refundable tickets, ensuring they do not lose the entire fare amount.

Practical Tips for Minimizing Cancellation Losses

Book flexible fares if your schedule is uncertain.

Cancel within 24 hours of booking whenever possible to secure a full refund.

Use travel insurance to protect against unforeseen events.

Track flight status regularly to stay updated about airline-initiated changes.

Contact customer service promptly if you anticipate needing to cancel or reschedule.

Customer Support for Cancellations

Level Airlines provides customer assistance through its website, call centers, and social media platforms. Travelers can reach out to confirm cancellation policies, request refunds, or explore rebooking options. While online cancellation is the fastest method, customer service agents can provide clarity for complex cases or special circumstances.

Conclusion

The Level Airlines Cancellation Policy reflects the airline’s low-cost business model, offering affordable fares with limited flexibility. While the 24-hour risk-free cancellation window provides some protection, most tickets become non-refundable after this period. Refunds are rare, and passengers typically receive credits or vouchers rather than cash reimbursements. For this reason, understanding the fare type and considering travel insurance are key steps to ensuring flexibility and financial protection.