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Call Center Management On Fast Forward: Succeeding In Today's Dynamic Customer Contact Environment (2nd Edition) Book Pdf

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Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment (2nd Edition)

by Brad Cleveland

rating: 4.2 (11 reviews)

->>>DOWNLOAD BOOK Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment (2nd Edition)

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The industry s No. 1 selling book on call center management! Now updated and expanded, "Call Center Management on Fast Forward"; is the most comprehensive source available on running a call c

 

 

Details:


Amazon rank: #1,155,919
Price: $34.63

bound: 440 pages
Publisher: ICMI Press; Updated and Expanded Edition edition (November 15, 2006)
Language: English
ISBN-10: 1932558063
ISBN-13: 978-1932558067
Weight: 1.6 pounds

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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