The Nordstrom Way To Customer Service Excellence: The Handbook For Becoming The "Nordstrom" Of Your Industry Free Download

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The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry

by Robert Spector

rating: 4.3 (32 reviews)

>>>DOWNLOAD BOOK The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry

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The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example.
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Details:

Amazon rank: #97,461
Price: $10.25
bound: 240 pages
Publisher: Wiley; 2 edition (March 27, 2012)
Language: English
ISBN-10: 1118076672
ISBN-13: 978-1118076675
Weight: 12.8 ounces

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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