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The ITSM Process Design Guide: Developing, Reengineering, And Improving IT Service Management Donna Knapp
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The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management
by Donna Knapp
rating: 5.0 (3 reviews)
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Amazon rank: #759,068
Price: $32.56
bound: 256 pages
Publisher: J. Ross Publishing, Inc. (August 10, 2010)
Language: English
ISBN-10: 1604270497
ISBN-13: 978-1604270495
Weight: 14.4 ounces
Details:
Amazon rank: #759,068
Price: $32.56
bound: 256 pages
Publisher: J. Ross Publishing, Inc. (August 10, 2010)
Language: English
ISBN-10: 1604270497
ISBN-13: 978-1604270495
Weight: 14.4 ounces
The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management Donna Knapp
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