I'm Sorry To Hear That: Real Life Responses To Patients' 101 Most Common Complaints About Health Care Download.zip

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I'm Sorry to Hear That: Real Life Responses to Patients' 101 Most Common Complaints About Health Care

by Susan Keane Baker

rating: 3.7 (14 reviews)

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From the patient's perspective, a complaint about healthcare or service is an urgent statement of fact. "I am here where I don't want to be", "I am frightened and unsure what will happen

 

 

Details:

Amazon rank: #78,608
Price: $9.57
bound: 114 pages
Publisher: Fire Stater Publishing; 1 edition (December 30, 2008)
Language: English
ISBN-10: 0974998656
ISBN-13: 978-0974998657
Weight: 9.6 ounces

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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