Following are some of the tips about how to treat and appreciate your staff:
- Allow them to make decisions and absorb the risk if it goes wrong
- Teach them how to think, not what to think
- Trust them on face value
- Praise in public
- Be approachable in troubling times and don't transfer your anxiety to your staff
- Defend their interests in forums where they cannot defend themselves
- Support their families
- Help them develop professionally and personally
- Ensure they are supported by a strong team around them, and are not left isolated and acting as a single point of failure
- Work alongside them, not on top of them
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