TEN Questions to ask your Freight Forwarding Software Provider before you decide on one

Having to deal with several compliances that need to be adhered to importers and exporters turn to forwarders to unburden themselves. Freight Forwarders are often faced with the predicament of how to attract new customers and retain existing ones. But as a Freight Forwarder are you managing your business most optimally?

Say you've identified that Technology is the answer to help you streamline your operations, take on more business and keep the existing customer base happy. The next logical step would be to look for Freight Forwarding solutions that suit your requirements.

Here's a handy guide in the form of questions to ask your Freight solution provider.

1 -- How will the transition into the new system happen?

The transition from your current solution to the newly adopted system must be smooth. Having none to a small downtime should be the target. Discuss the onboarding time for your users so you can give your customers too a seamless experience. Logi-Sys freight software from Softlink completes the first phase of implementation and gets you live in 15 days.

2 -- How will the solution be hosted?

Depending on your business needs, solution providers give you the option of hosting the freight solution on-premise or on a pay-as-you-go hosting model. Having the flexibility can be a better choice to scale up and down based on the business volume.

3 -- What is the training plan for my system users?

If you get an answer to this question that does not sound like a solid plan, then you must avoid the provider. The users of your system are the ones that run your business as well. Ask for a detailed training plan on the freight software implementation phase so that your core teams are well versed before Go-Live. Logi-Sys also provides help videos and user documentation within the application for a quick reference.

4-- What are the reports that are generated by the system?

The power of having all functions and the related data into a central database is the insights that can be generated. Your freight management solution should be able to throw light on the blooming aspects of your business as well as what is biting. Some of the reports generated by Logi-Sys freight forwarder solution are:

• Job Profitability
• Estimated vs Actual Revenue
• Warehouse Capacity Allocation
• Vessel Sailing Schedules
• Vehicle availability for Transport

5-- How about the accessibility of the application from different platforms?

Field staff and management are the ones that may be on the move the most. Your logistics software solution and its services must be accessible via a smartphone or an Internet-enabled browser. Logi-Sys ships iOS and Android applications as part of its enterprise offering.

6-- What are some of the companies you have implemented the solution for?

It's a good idea to understand which companies have implemented the freight management software that you have narrowed on. Find out if there are companies that provide services similar to yours and have implemented the solution. This will help to gauge the outcome of your installation better.

7-- How can I overlook my operations centrally?

Eliminate delayed, misinformation, and stale data from your operations with freight software that provides real-time access to information. Ask your provider if you can have complete visibility of all your branches and functions. Check for Cloud-solutions for Freight to give your teams access to an always-in-sync database. 

8-- Will I be able to reduce the jobs' turnaround time?

Once you implement the freight forwarding software of your choice, you must expect to increase the efficiency of your processes. By automating the operational process, Logi-Sys can handle up to 45 percent of repetitive work that gives the flexibility to focus on various problem solving and innovative ideas.

9-- Will I still need to use my current software for some of the smaller functions?

Effective Logistics Management Software aims to take on and better the work that is done by multiple solutions. For example, Logi-Sys takes care of functions like

• Billing and invoice generation
• Inventory management
• Tax filing
• CRM
• Transport and Warehouse management

You can rely completely on Logi-Sys for your end-to-end logistics and freight forwarding needs.

10-- Can I be assured of the solution running the latest and accurate Customs compliance?

Customs compliance is a complex domain and keeping abreast of the latest notifications is a continual process. Your customs software must be capable of reflecting the latest notifications, rates, and taxes. Logi-Sys is dynamic enough to incorporate the latest compliance. It is made possible because of a dedicated team that ensures that your business adheres to the latest compliance.

Transition onto Logi-Sys and optimize all your process in a highly professional manner. Speak to the solution experts and understand how your goals can be met by implementing a comprehensive freight solution.

Book your Logi-Sys demo now!