TRUSTED HOME SERVICES - Buliding Industry Synergy Inc
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Over 25 years of experience in the industry
Sadly this web browser is not supported. Please use a current version of Chrome, Firefox, Safari or Edge to view Trusted House Services, Heating and A/c, Service Profile, BBB Rating & Accreditation, Consumer Reviews are not used in the estimation of BBB Ranking, Customer Evaluations, Average of 9 Customer Evaluations, Consumer Complaints complaints closed in last 3 years problems closed in last 12 months, BBB Score & Accreditation, Client Reviews are not utilized in the calculation of BBB Ranking, Service Details403 - 1243 Islington Ave W, Etobicoke, ON M8X 1Y9BBB File Opened:1/ 2/2019Licensing Information: This organization remains in a market that may need expert licensing, bonding or registration.
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Consumer Complaints74 Customer Complaints19/03/2021I have been with Relied on house services Nov. 2019. A sales associate pertained to my house and offered me service program on behalf of the Co. that they will install Hepa Filter and Water Purifier and will provide full services for maintenance. they will also take over the ******** Gas Rental and till the procedure is finished, they will repay the monthly leasing.
My first follow up email to consumer care is from Jan/18/2020 where I requested them to cancel my program with them, They declined my request on the premises that it needs to be cancelled in very first 10 days of agreement. But company will offer all the promised services. After that Find Out More Here received ******** leasing of $33 per month for 5 months.
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No reply to emails or phone calls by the business till Aug. 2020. One day, when I called at the business office, the representative told that office was closed due to COVID and now whatever is normal. Even then I didn't get any cash back or heater cleaning company etc
CHICC is subtracting $93 every month from my checking account and when I called them to inspect with them about the cancellation as the services are not as promised, they stated that they don't know how the business offered the items but they have funded the items and I can either buy back or continue paying the regular monthly leasing.
