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That doesn't hold up at all. So speak with me about trust if we if we're if we're using this trust based impact method. What what are This Author of trust but why. What do I do or what. What do I require to have to develop that trust. [00:06:54] Well the first thing is truly substitute the word predictability for trust.
We're a lot more comfy with what's going to take place and we want the individual we're talking to not to be perfect to be accountable. Which suggests you wouldn't get them on the phone and really don't lose our time. So and after that they have actually shown skills which is not the exact same as confident. [00:07:16] Already it's a competence versus self-confidence.


A great deal of people say know I'm going to be I wish to be really positive like an ex sweetheart of mine. She used to like to say I may not constantly be ideal but I'm never ever in doubt among my preferred phrases. Yeah however you understand what that individual's confident they're not proficient. [00:07:36] Which is much better than me right and not have doubt.

I'm going to I'm going to find out. I do not understand. And here and after that you go all right. So here's what is very important to you because every question really exposes what what is essential to people we've got to ensure you get that right. There's an old expression a question behind the question you asked me a concern if I if I address it at first completion of my answer is constantly going to be what makes you ask.
So if I leave if I exclude what makes you ask I'll think I've addressed your question when in reality regrettably you didn't truly either. You simply didn't ask me the question right. [00:08:29] Like you understand I 'd like that since I think there's type of this assumption that the the person that I that we're speaking with or negotiating with or without having this discussion with is is completely clear and perfectly knowledgable and I believe that concept of you know what makes you ask question is sort of this acknowledgment that they may not know precisely what they wish to hear what they're trying to figure out.