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By default, examines release on the item's information page automatically unless they include particular content configured in your filter. To remove a particular review, you should either delete it or deactivate it at Clients > Customer Reviews. To delete it, click its ID number and then click the Delete button.
Assessing and Approving Reviews, You can evaluate all customer evaluations, consisting of those that the material filter has actually deactivated (see Evaluation Content Filter listed below to find out more), by going to Customers > Consumer Evaluations. Each review includes the following data: ID (an unique, automatically-generated ID number). Product Code (the item code of the product examined).

Ranking (the rating the client picked, from one to 5, with 5 being the highest). Client ID (the account ID number of the customer publishing the review). Yes Valuable (the number of consumers who have ranked the review as "practical." The default value is absolutely no). No Helpful (the number of consumers who have ranked the review as "not handy." The default value is absolutely no).

Clearing this check box eliminates the evaluation from your shop, but not from your Admin Area. The check box is immediately picked whenever a client submits an evaluation, unless it contains content defined by your filter.) Name (the name the customer got in. Note that this field doesn't have to match the name on the client's account).

Evaluation Description (the content of the review). Review Content Filter Many clients can be depended express their viewpoints in a civil and suitable manner, however for the periodic offensive or derogatory review, your store's filter can hide any material you've defined as improper. Handling Word Filters, If the filter determines a review as offending, you'll get an e-mail notification.
To see the filters utilized to flag offending reviews, go to Clients > Client Evaluations, click the three-dot actions menu icon, and select Word Filters. Here, More Details can edit, contribute to, or get rid of products from the default list of offending terms. Remember that this list consists of offending language.