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For that reason, it might be necessary for the supplier to provide the instrument to its last destination and for the user to operate it for a couple of days to guarantee it is totally free of producing problems. Although end users might find a flaw after just a couple of days of use and discover that they might have a guarantee claim, it may take place that a number of months pass in between the date a product leaves the factory and the time it is put into usage.
Awareness Technology's consumer has a period of one-year from the date of invoice to find any item defect in craftsmanship and/or products in order to make a service warranty claim. The lengthy discovery duration should not be misinterpreted as a prolonged guarantee to ensure an instrument will operate without service requirements for a duration of one year.
warrants that it will deliver an item that fulfills the description and efficiency claims defined and that the item is for that reason deemed to be complimentary of defects in workmanship and/or products. Claims versus this guarantee may be made by the buyer within one year from date of billing (which is normally likewise the date on which the goods are delivered from the factory).

Awareness Innovation's Quality control System topics each item to strenuous and comprehensive screening to ensure that just high quality instruments are released for delivery. In the uncommon instance that a part stops working prematurely due to a defect or an instrument does not function effectively due to an oversight or mistake by Awareness Innovation, the company will act to resolve the situation as follows: Within the one-year period, the purchaser should make a warranty claim by alerting Awareness Technology's client assistance group, specify the serial number, and explain the failure.


If Awareness Innovation's assistance group chooses that a component or system needs replacement, a Return Product Authorization (RMA) number will be provided together with instructions for returning the malfunctioning equipment. For ELISA WASHER , consumables, check sets and service warranty claims, please contact your Awareness Innovation, Inc. Technical Support Team Specialist. They may be reached through our online ticketing system located on the assistance page of our site: Technical support is likewise available through email: For assistance with Stat Fax - support@awaretech.