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Payments We accept Pay, Pal and credit cards through Etsy. Delivering from United States We ship within 1-2 days of payment verification by means of the USPS or UPS. On event we do ship some items through Fed, Ex. Shipping costs are calcuated by the USPS and are by size/weight and distance - we lie in New york city State.
Shipping large or oversized products to certain addresses (such as the DPO or APO) might not constantly be possible due to cost. Please convo us before making your purchase if you would like your product to be shipped to an US Military base. It may require a surcharge. Items over $45 may be delivered with Signature Confirmation in order to ensure that you receive your item.
The USPS notes this about Parcel Ground Select, "integrated with a longer transit time, the delivery will be bounced, jolted, dealt with and tossed around more than deliveries that are sent out through any of the air services provided by the USPS." Check For Updates to this information, we do NOT deliver glass products via this method.
The following products can't be returned or exchanged Due to the fact that of the nature of these items, unless they arrive harmed or faulty, I can't accept returns for: Custom or personalized orders Disposable items (like food or flowers) Digital downloads Intimate products (for health/hygiene reasons) Concerns about your order? Please contact me if you have any problems with your order.
When returning undamaged products, the purchaser pays delivering both ways for item returns. If you would like a partial refund if a part of your order is harmed, send an excellent photo of the harmed product and we can work out a resolution that is acceptable for both of us.
We aim to describe our items in detail and take excellent detailed pictures as well so that our buyers know what they are buying. If you have an issue, please let us know if you are not pleased. Please convo us with your issue. We want you to be delighted with your purchase.