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How do I install mods?
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You can select the mod you want via our web interface. The mod will be downloaded from the Steam Workshop. You can then restart your server to play.

What exactly is Gamecloud and how does it function?

Gamecloud lets you switch between various games quickly. If you're bored of one game, move your slots to a different game that's also on our Gamecloud and then return to play again later on if you wish.

What does DDoS actually mean What does it mean? And what kind of protection do we have to offer?

DDoS stands for "Distributed Denial of Service". DDoS refers to an attack whereby an outside party intentionally creates overload that renders a service inaccessible. We provide you with the top DDoS defense with Bulwark(tm) and Corero with a multi-level defense for your best gaming experience without incidents.

What is an emergency backup What is a backup? How do I create one?

Creating a backup protects you from losing your game progress. There are many possible causes and none of them are influenced by your actions. We recommend creating backups regularly. It is simple to create backups. You can find a corresponding menu item "Backup" in the game server menu. In addition, there are also mods or plugins that can create backups automatically, which are then accessible via FTP on the server.

What is it that makes GPORTAL so special?

At GPORTAL we aim to give each player the best experience on their server. This means not only that the availability is always guaranteed, but also that we are always available for you with help and advice, and that you are constantly provided with all important information regarding your server and games, for example on our social media channels. All this at a fair price. That's the game server business!

How do I get support?

We provide support in a variety of ways. You can contact us via email, forum or mail, hotline or ticket system. In the majority of instances, we suggest that you create a ticket when you encounter a problem so that our support team can take a look at it. You can submit such tickets anytime during the day.