Voicemail - How to Get Out of a Voicemail Loop

With the development of phone number for verification phones, people are finding it easier to stay in touch with friends and family members who live around the corner or across the country. As a result, there has been a boom in demand for a quick and easy way to text customers to verify their identities when they call in to place an order.

This need for identity verification is due in large part to the pandemic, as people are looking for ways to protect themselves and their loved ones from the spread of COVID-19. For example, in some cases, customers have had their credit card details stolen (stored magnetically on the card) and used without their knowledge while trying to place an order.

Why Use A Different Phone Number?

If someone calls your home number and gets routed to voice mail, they will not be able to get ahold of you easily. To solve this problem, you can give the callers your work number instead, or use a different number entirely. This way, you can ensure that your mobile phone is the only one answering the call. Of course, you can also ask the caller to leave a message, so you do not have to worry about getting trapped in a voicemail loop.

An Identity Theft Prevention Service

A benefit of using a different phone number for your order verification is that you can use a service such as Hello Fresh to verify the details of the customer who makes the order. When a customer makes an order, Hello Fresh will send them an SMS containing a verification code. Once the customer enters the code, they will be able to place their order. This feature is especially handy if you are taking orders over the phone, as it reduces the risk of someone attempting to perpetrate an identity theft on your behalf. The identity theft prevention service makes sure that the person who calls in to place the order is always the person who gets the order, and it also prevents other people from accessing the customer's information while they are at the restaurant.

An example would be if Jane Doe calls in to place an order for a pizza. Normally, her home phone would ring, and Jane would answer it. While she is paying for her pizza, a man calls in and gets the same order. The man attempts to fraud the service by pretending to be Jane and using her credit card to make the purchase. With a smart contract, the server would notify the authorities, and the identity thief would be banned from using that card (and any other card compromised by the attacker) for the rest of their lives.

What About The Phone Number That I Gave Out In Advance?

Even if you give out your phone number in advance to a potential customer, you should still use order verification tools to protect your business from fraud. When someone calls you and asks for your order verification number, it is a sign that they are trying to sneak in and order without your consent. You are under no obligation to provide your order verification number to anyone who calls for it, but doing so will only increase the chances of protecting your business from fraudulent activity.

Increasingly, People Are Ordering Online

With increased accessibility to the internet and mobile phones, it would be wise for any business to take the opportunities that these new platforms provide and use them to their advantage. One example of this is online ordering for restaurants. Thanks to the rise of platforms like Grubhub, Open Tables, and Delivery.com, it is now possible to place online orders for restaurants and have them delivered to your home.

The convenience for the customer is obvious, as they can order whatever they want, whenever they want, from the comfort of their home. The restaurant also benefits from the increased visibility that online ordering provides, as more people are likely to discover their business while searching for the nearest Chinese restaurant that delivers.

While the convenience may be great for online grocery shopping and restaurant delivery, the downside is that these new platforms leave your business more vulnerable to cyberattacks. If your website is not protected against hackers and malware, then you could be placing your customer's personal information in the hands of these criminals. As more and more people use these platforms, the security threat becomes more serious.

How To Do Business Online Safely

To prevent your business from becoming a victim of online fraud, you must take certain steps. One of the simplest ways to do this is to install a security system that scans all incoming and outgoing emails for viruses, trojans, and other malware. Installing an antivirus software program on your computer is also essential, as it will help protect you from becoming a victim of cybercrime. If you run your business online, then you must also have a reliable and trustworthy security provider protecting your website and email from fraud and cyberattacks. Working with these experts is the surest way to ensure that your business is operating in a safe and secure manner.